Battery Rebuild Service For 20967-00001 SEGWAY® Lithium Li-Ion Battery Pack (2 Batteries)
Battery Rebuild Service For 20967-00001 SEGWAY® Lithium Li-Ion Battery Pack (2 Batteries) - 1Yr Cell Warranty is backordered and will ship as soon as it is back in stock.
Charging Recommendations
Charging Recommendations
Environment:
1. Batteries should always be charged on a non-flammable surface such as concrete. Please do not charge on carpet or other flammable flooring.
2. Batteries love to be charged at room temperature. Extreme heat or cool can impact the batteries ability to accept a full charge.
Lithium Batteries
It is not healthy for a lithium battery to charge continuously. To get the most life out of your batteries, follow the steps below.
1. Purchase a timer (like timers used for Christmas Lights)
2. Set the timer so it is on no more than 8-10 hours per day. If you are an infrequent user, you may consider less time per day.
3. Allow your batteries to rest 30 minutes after being used before starting to charge.
4. Following a charge, allow the batteries to rest for 30 minutes before being used.
5. For long term storage, disconnect your batteries from the SEGWAY® completely, and fully charge them. Your batteries can be safely stored this way and should be reconnected and charged every 2-3 months to maintain proper charge. Please be advised long term storage of 6+ months may decrease battery performance. Intermittent use is recommended.
Shipping
Shipping
Li-Ion batteries may be regulated for shipment based upon their size. Below are links to the regulations from the three main shipping carriers for shipping lithium batteries.
USPS will transport batteries that are up to 100Wh per section 349.222 that can be found here.
UPS will transport batteries that are up to, but not including, 300Wh per their information that can be found here. UPS Hazmat Phone: 1-800-554-9964
FedEx will transport batteries that are up to, but not including, 300Wh per their information that can be found here. FedEx Hazmat Phone: 1-800-463-3339
If your battery is in excess of 300Wh, you will need to see if your local UPS or FedEx location has a staff member that is properly trained to package and ship your battery(s).
Another reference link can be found here. Page 5 references batteries that are being sent for recycling.
DOT Helpline Phone Number: 202-366-4433
PHMSA Information
Sample labels that are used for Li-Ion battery shipments can be found below.
Label 1 Domestic Ground Shipment
Label 2 Domestic Ground Shipment
Label 3 (Only for 300Wh or larger)
Battery Rebuild Service For 20967-00001 SEGWAY® Lithium Li-Ion Batt...
This is a battery rebuild service!
You must ship YOUR battery to us to be repaired. We DO NOT sell new, used rebuilt, or aftermarket battery packs.
Description
Description
Battery rebuild service for two 20967-00001 SEGWAY® lithium batteries. With this service, we will laser cut two SEGWAY® lithium batteries open and replace all the old cells with brand-new cells. The completed assemblies will have a capacity of 6.0Ah which is .8Ah higher than the original extending your range per charge. You must send us your battery for us to perform this service. The current lead time is about 3 weeks at our facility. We do not rebuild NCG2004-N battery packs.
MTO Battery offers the highest quality battery rebuilds that are available. We laser cut the cases open which minimizes the amount of material that is removed and ensures that the case will reseal properly. All of the assemblies are done at our facility in York, PA. Every single battery is fully charged on OEM SEGWAY® chargers and then discharged using PC-controlled load testers to document the capacity and performance of the battery under load. We then fully charge the battery again and test the battery on one of our SEGWAY® machines. This process is videotaped and we provide you access to this video as proof that the battery was tested and that it properly powers the SEGWAY®.
We were the first company to offer SEGWAY® Li-Ion battery rebuilds. We have advanced diagnostic equipment that is able to test and diagnose everything to do with these batteries. We proudly maintain an A+ rating with the Better Business Bureau. Given the expense of these batteries, we strongly urge potential customers to do their research on the company you are choosing to do business with. Not all battery rebuild companies are created equal.
Any warranty expressed or implied only applies to the cells and labor we provide. Re-used parts such as cases, circuit boards, harnesses, etc. carry no guarantee or warranty. Over-discharge, cell failure due to faulty BMS, or other abuse is not covered under any warranty. We ship within the continental USA to you using Hazmat delivery services. Dangerous goods surcharges are applied during checkout.
Purchases outside the continental USA require a continental USA ship-to address. MTO Battery does not, shall not, and will not assist with or provide support for shipping this product outside of the continental USA. Website orders ship by ground only regardless of the shipping method chosen. This rebuild is for lithium batteries which can be installed on I167, I180, I2, X2, and SE model SEGWAY® personal transporters. Some model SEGWAY® may require a software update to use lithium batteries. Please note that we do not rebuild aftermarket battery packs or the new extended range Segway batteries.
This service requires additional processing time due to the quantity of labor that it takes.
This item is over 300Wh and is subject to additional shipping regulations. Please visit this link to view each carriers rules/regulations.
Orders containing lithium batteries will ship by ground only regardless of the shipping method chosen. If you desire shipping insurance on the shipment from us back to you, please click here to add it.
Note: This is a rebuild service, not an attempt to sell a new or aftermarket battery pack. With this service, you must send your battery to us to be repaired.
MTO Battery claims no affiliation or endorsement from Segway Inc. SEGWAY® is a registered trademark of Segway Inc.
Payment & Security
Payment methods
Your payment information is processed securely. We do not store credit card details nor do we have access to your credit card information.