Free shipping is available for most orders over $200.

Average turn-around time is approximately 10 business days at our facility for most orders.

Please note that we are closed 12/25, 12/26, and 1/1.

Canadian Customers Click Here For Parcel Forwarding Information
Click Here For Ordering Information & To Learn How The Process Works
1 4
Please note!
This is a battery rebuild service. Not an attempt to sell you a new battery. You must ship your battery to us for repair.
We do not have any new or aftermarket batteries available.
SKU: RSG36NIMH-1YR

Battery Rebuild Service For 2pc of SEGWAY® I Series NiMH Batteries (2x36V)

$849.99 $899.99
Shipping calculated at checkout.

With this purchase, you need to send your battery to us to be rebuilt. We DO NOT sell new or already rebuilt batteries.

Warranty

Charging Recommendations

Environment:

1. Batteries should always be charged on a non-flammable surface such as concrete. Please do not charge on carpet or other flammable flooring.

2. Batteries love to be charged at room temperature. Extreme heat or cool can impact the batteries ability to accept a full charge.

NiMH Nickel Metal Hydride Batteries

It is not healthy for a Nickel Metal Hydride battery to charge continuously. To get the most life out of your batteries, follow the steps below.

1. Purchase a timer (like timers used for Christmas Lights)

2. Set the timer so it is on no more than 8-10 hours per day. If you are an infrequent user, you may consider less time per day. 

3. Allowing your batteries to rest 30-60 minutes after being used before starting to charge.

4. Following a charge, allow the batteries to rest for 30-60 minutes before being used.

5. For long term storage, disconnect your batteries from the SEGWAY® completely, and fully charge them. Your batteries can be safely stored this way and should be reconnected and charged every 2-3 months to maintain proper charge. Please be advised long term storage of 6+ months may decrease battery performance. This can typically be rectified by fully charging the batteries and using them until the SEGWAY® indicates low battery. Run the machine at low speeds on a flat surface until the machine shuts down from low battery. Allow 12-14 hours for a full charge and repeat the process until you notice the battery is holding a full charge again.

Shipping Information

NiMH batteries are not regulated when shipped by ground or by air.

This is a battery rebuild service!

You must ship YOUR battery to us to be repaired. We DO NOT sell new, used rebuilt, or aftermarket battery packs.

Description

Get new cells installed in one set (2 Batteries) of I-Series NiMH (2x36V) battery packs. You need to send us your batteries to be rebuilt. The current lead time is about 2-3 weeks at our facility.

MTO Battery offers the highest quality battery rebuilds that are available. We laser cut the cases open which minimizes the amount of material that is removed and ensures that the case will reseal properly. All of the assembly is done at our facility in Red Lion, PA. Every single battery is fully charged on OEM SEGWAY® chargers and then discharged using PC-controlled load testers to document the capacity and performance of the battery under load. We then fully charge the batteries again and test them on one of our SEGWAY® machines. This process is videotaped and we provide you access to this video as proof that the batteries were tested and that they do indeed properly power up the SEGWAY®. 

We were the first company to offer SEGWAY® I-Series NiMH battery rebuilds. We have advanced diagnostic equipment to be able to test and diagnose everything to do with these batteries. We proudly maintain an A+ rating with the Better Business Bureau. Given the expense of these batteries, we strongly urge potential customers to do their research on the company you are choosing to do business with. Not all battery rebuild companies are created equal.

This process replaces all of the cells inside your existing battery packs with new ones. Circuit boards, cases, harnesses, etc. are reused and are not repaired or replaced. Works with I167, I180, and XT. Not compatible with I2, X2, or SE models.

This service requires additional processing time due to the quantity of labor that it takes.

Orders containing lithium batteries will ship by ground only regardless of the shipping method chosen. If you desire shipping insurance on the shipment from us back to you, please click here to add it.

Note: This is a rebuild service and not an attempt to sell a new or aftermarket battery pack. With this service, you must send your battery to us to be repaired.

MTO Battery claims no affiliation or endorsement from Segway Inc. SEGWAY® is a registered trademark of Segway Inc.

1000600001-af

Payment & Security

Payment methods

  • American Express
  • Apple Pay
  • Diners Club
  • Discover
  • Google Pay
  • Mastercard
  • Shop Pay
  • Visa

Your payment information is processed securely. We do not store credit card details nor do we have access to your credit card information.

Customer Reviews

Based on 14 reviews
93%
(13)
7%
(1)
0%
(0)
0%
(0)
0%
(0)
Z
Zane E.
Battery Rebuild for 2 Gen 1 i167 Segways

I have been restoring two Segways and needed to find a company I would be confident in to rebuild the battery packs. I came across MTO in my search and checked them out as well as sent them a few questions which they promptly responded too. Upon engaging them they kept me up to date on the progress and within about 3 weeks, start to finish, I had my batteries back in my Segways working like new.

W
William S.
Great company

I have used MTO battery on a couple of occasions and each time have been very satisfied with the work that they have done. Their communications with me about the work they do was great. The quality of workmanship was also wonderful.

H
Holly
Segway Battery

Hello,

My experience with MTO Battery was nothing short of perfect. I found the website easy to interact with. Their customer service was knowledgable and courteous when I called. My batteries were very nicely done and have been working well for me for the past 9 months.

PS: I always wait to write reviews so I know that I am providing the most accurate feedback possible. I dislike when I see that reviews are published within days of receiving something.

R
Robert
I am mobile again!!

I use my Segway Gen.1 as a mobility device. It is my legs and gives me the ability to get around on a daily basis. I was restricted to only a mile or so on a charge due to the age of my NiMH batteries. Now that MTO has rebuilt my Segway NiMH batteries I am able to endeavor about 13 miles! WOW, I am absolutely thrilled to have the ability to travel outside of my community and fee confident that I have enough charge to get back home. The staff at MTO treated me with respect and provided unparalleled support during my phone calls asking questions. I have to admit, I am a needy customer but they pulled through and made everything simple. If you have a Gen. 1 Segway and need your batteries rebuilt don't hesitate for a second to contact this company.

R
R. W.
My Segway NiMH batteries work great

My batteries work great. I found the service well done. I like the video of the test on my batteries in your Segway. I would recommend this service for anyone who has and older Gen 1.

123