Average turn-around time is approximately 10 business days at our facility for most orders.

Please note that we are closed 12/25, 12/26, and 1/1.

SKU: TiSBP

FLX 3001 FlexCam® Smart Battery Rebuild Service

$164.95
Shipping calculated at checkout.

With this purchase, you need to send your battery to us to be rebuilt. We DO NOT sell new or already rebuilt batteries.

Charging Recommendations

1. Always ensure that the battery is not hot and is at room temperature before charging.

2. Once charged, remove the battery from the charger. Do not store the battery on the charger for extended periods of time. Please note that storing a battery in a charger that is not plugged into the wall, can potentially cause the battery to drain back into the charger. This was more common with older chargers and we have also noted it in some newer chargers.

3. It is recommended to not store the battery on the device when not in use. Storing the battery separately removes the possibility of the device slowly draining the battery. 

4. If you have not used the battery for 2-3 months, we would recommend recharging the battery and if possible, use them. This helps maintain their health.

5. Lastly, be sure to store your battery in a dry environment. If possible, avoid temperatures below freezing and above 110F to maximize battery life.

Shipping

Li-Ion batteries may be regulated for shipment based upon their size. Below are links to the regulations from the three main shipping carriers for shipping lithium batteries. 

USPS will transport batteries that are up to 100Wh per section 349.222 that can be found here.

UPS will transport batteries that are up to, but not exceeding, 300Wh per their information that can be found here. UPS Hazmat Phone: 1-800-554-9964

FedEx will transport batteries that are up to, but not exceeding, 300Wh per their information that can be found here. FedEx Hazmat Phone: 1-800-463-3339

If your battery is in excess of 300Wh, you will need to see if your local UPS or FedEx location has a staff member that is properly trained to package and ship your battery(s).

Another reference link can be found here. Page 5 references batteries that are being sent for recycling.

DOT Helpline Phone Number: 202-366-4433

PHMSA Information

Sample labels that are used for Li-Ion battery shipments can be found below.

Label 1 Domestic Ground Shipment

Label 2 Domestic Ground Shipment

Label 3 (Only for 300Wh or larger)

This is a battery rebuild service!

You must ship YOUR battery to us to be repaired. We DO NOT sell new, used rebuilt, or aftermarket battery packs.

Description

Rebuild service for a FlexCam® FLX 3001 smart battery pack. This battery has been discontinued by FlexCam® and our service requires you to send your battery into us for repair and we will rebuild and send your exact case back to you. We will not swap your FlexCam® FLX 3001 battery case with another so you know you're not getting back a lesser quality. Our rebuild will be done with high-quality cells that will increase the capacity. Please note that the case, circuit board, and connector are customer supplied parts that are not repaired or replaced and therefore carry no guarantee. The plastic on these batteries is sometimes brittle. If any cracking occurs, we will reseal it as best we can.  Our company has been repairing FlexCam® FLX 3001 batteries for many years and we have one of the best reputations for quality in the battery industry. 

Note: When we are rebuilding your battery, if your circuit board is found to be defective, we will contact you. At that time we will provide you with the option of sending us another battery or we can refund you for the rebuild service. The old cells are removed and recycled prior to circuit board testing and cannot be shipped back to you. 

Orders containing lithium batteries will ship by ground only regardless of the shipping method chosen.

Payment & Security

Payment methods

  • American Express
  • Apple Pay
  • Diners Club
  • Discover
  • Google Pay
  • Mastercard
  • Shop Pay
  • Visa

Your payment information is processed securely. We do not store credit card details nor do we have access to your credit card information.

Customer Reviews

Based on 2 reviews
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J
J. R.
Thermal Imager Battery

MTO kept my Flex Cam equipment working. I was scared I have to replace perfectly good equipment but not any more. I am so happy to find MTO for battery repair.

F
Frank
Life Saver

You cannot buy these any more and MTO rebuilt them for me. They are top notch for service and the batteries work great again.